Your Brand’s Greatest Customer Experience Challenges, Solved
Featured Client Experiences
Medallia solutions for retail businesses have the tools needed to increase customer loyalty and convert multi-channel shoppers in your industry.
Thanks to the voice of customer data captured by Medallia, we are able to identify and eliminate bottlenecks in our digital customer journeys.
– Dick’s Sporting Goods
The ability to connect our customer experience activity to revenue has been a game changer
We use Medallia’s measurement tools to get a close read on what is driving our consumers, so that we can focus on doing better where it matters most
– The LEGO Group
“ Being a small furniture retailer with one store, I had my finger on everything and knew the business and all its facets. When the two small stores morphed into a bigger organization, the stakes got bigger and overcoming differences of opinions became a larger part of our planning meetings…Back then, decisions and belief ran the company, but with the Medallia Experience Cloud powered by AI, I’m 100% confident that the data I’m running my business by is fact.”
– Customer Experience With Medallia